Frequently asked questions
Answers, in depth.
The deeper FAQ — care model, pricing, insurance, pharmacy partners, specific protocols, HIPAA, and state availability. Anything else, just email us.
About Vektor
Who we are and what makes the practice different.
Who directs care at Vektor Health?
What does Vektor Health treat?
How is this different from Hone, Henry Meds, Hims, or Marek?
The care model
How visits, labs, messaging, and follow-up actually work.
How does the initial visit actually work?
How do labs work?
Can I message the practice between visits?
Pricing & payments
What's included, what's separate, and when billing starts.
Is there an annual membership fee?
How much do medications cost?
Can I use HSA or FSA funds?
When do I actually start paying?
Insurance & coverage
What insurance does and doesn't cover in concierge telehealth.
Does insurance cover any of this?
What about branded GLP-1s like Wegovy or Zepbound?
Will you handle insurance prior auths?
Pharmacy & medications
Compounded vs branded, sourcing, shipping, and safety.
What's a 503A vs 503B compounding pharmacy?
Why use compounded medications when branded exists?
How does medication shipping work?
Can I get research peptides like retatrutide or epitalon?
Specific protocols
Questions about how individual protocols work.
Is peptide therapy legal?
Will TRT affect my fertility?
What are GLP-1 side effects like?
Are over-the-counter hormone tests accurate?
Privacy & HIPAA
How clinical and marketing data are handled.
Is Vektor HIPAA-compliant?
Who can see my clinical data?
Can I delete my data?
Regulatory & geography
State availability and the FDA 503A landscape.
Is Vektor available in my state?
How does FDA 503A regulation affect what's available?
What if I'm traveling when my consult is scheduled?
Founding 100 — now open
Reserve 10% off your first three orders.
No annual membership fee. No charge to reserve. The 10% founder discount applies automatically on your first prescription after launch in your state.
Reserve · 10% off first 3 orders